Return Policy
RETURNS
Your complete satisfaction is our ultimate goal; our business is about bringing balance and peace to your life. Of course, there still needs to be a procedure if you need to send something back to us.
All merchandise must be returned within 30 days of purchase, unused in its original packaging. Return shipping charges are non-refundable unless the product is defective, damaged or we shipped you the wrong item, at which time we will gladly authorize a pre-paid shipping label to you. Otherwise, return shipping charges are your responsibility. We never charge a restocking fee but our original shipping charge to you is non-refundable and will be deducted from the credit unless the return is a result of our error or you received a defective or damaged product. We want you to be happy and we will do our best to make it right for you.
Every return must have a "Return Authorization" number (RA#) before a return can be processed. Otherwise, the returned item will not be accepted. To obtain an RA# please e-mail us at info@MexiMart.com
Please do not ship a return without an authorization #. At the time you receive the RA# from us, it will state the address to ship the item.
Prices are subject to change without notice.
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Contact Us
By Email: info@MexiMart.com
By Phone: (800) 573-0095
Customer Service Address:
MexiMart.
20987 N John Wayne Pkwy, Suite B104-142
Maricopa, AZ 85138
USA